Every Day Optimal CBD Refund Policy
We strive to make every experience with our products the best possible. If you feel that you are not fully satisfied with your purchase for any reason, you may request a full refund on the purchase price within 30 days.
UPDATED SHIPPING POLICY Nov 2019-Jan 2020
Due to the overwhelming amount of packages being sent this time of year we sometimes see packages get “stuck” in transit at USPS. Every Day Optimal’s policy is to wait 10 business days before issuing any refunds or sending out new products in these cases. 95% of the time, the packages get delivered in this 10 day waiting period.
To request a full refund you must send back your entire order, even if the bottles/ packages are opened. If we do not receive the bottles/ packages within your 30-days refund period we will not issue your refund.
Also, please note the refunded amount will be for the total purchase amount minus any shipping cost.
Can I Exchange Product Within the 30 Day Period?
Yes, if you want to exchange your product for a product equal or of less value during the 30-day refund period, you can do so. Please note, if you decided to trade for a product of less value, we will not refund the difference.
Please contact us here for refunds for the return address. Please include your order number in your email.
Questions about your refund? Call or email us!
Customer Service Email: cs @ everydayoptimalcbd.com